物流政策

We ship to Australia only, see our terms + conditions here.

Delivery is normally 5 to 7 business days.

All parcels will be posted via Australia Post or delivered by Courier.

Delivery is calculated on size and distance, some bulky items are delivered by courier.

Please contact us if your order has not been delivered within this period.

Covid-19 Delivery Delays: We expect some delivery delays which are out of our control, and will not be liable for these delays, however we will assist as much as possible to inform you and liaise with our couriers.

Shipping Restrictions

• We only ship to Australia.
• We have no direct pickup.
• We cannot ship to PO boxes, including MPO's.

Undeliverable Postcodes
Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to:

Area	Postcodes
NT	Undeliverable
NSW	2641
QLD – Regional	4450-4499, 4680, 4700-4805, 9920-9959
QLD – Far North	4806-4899, 4900-4999, 9960-9999
SA – Regional	5701
TAS	7151
WA – Regional	6215-6699
WA – Remote	6700-6799
NT, WA	All bulky items are undeliverable.

 

Unsuccessful Delivery Attempt
If no one is present when the order arrives and it is being delivered by Australia Post, a notification will be left in the mail box for you to pick up your parcel in your local Post Office.
If your item is delivered by Toll IPEC and Allied Express, arrangement will be made in advance to ensure your item to arrive at your door at your convenience.
A re-delivery cost will occur if you are not home at the arranged time.

Rejected by Receiver
If your item is a gift, please ensure the receiver knows about it to avoid parcel rejection. A re-delivery cost will occur if parcel has to be resent.