Política de reembolso

Returned Goods

All products purchased from us are quality tested. There is a very small percentage of items that do not work as intended, or get damaged in transit. In the unlikely event of this happening with an item you have received, please email our Customer Service team and give a full detailed description of the problem, as well as your Order number.

Our Customer Service Team will respond to you within 2 working days. Depending on the problem our customer service team will determine how best to resolve your problem with minimum inconvenience to you.

If it is found that the item you received is faulty, we will exchange. The item needs to be returned within 14 days of purchase, in its original packaging to our warehouse in Sunshine West, Victoria 8438.

Delivery cost is not refundable. Returned goods postage will be paid by the customer.

If we no longer have any more of the product in stock, then a full refund will be provided.

For a change of mind returned purchase a restocking fee will apply.